Customer Reviews
Homeowners throughout the Madison area have trusted Imperial Wood Floors for hardwood refinishing, repair, matching and
installation since 1992. Read what customers have shared about their experience.
from our clients
EXCELLENTTrustindex verifies that the original source of the review is Google. They did an amazing job!! Original 1950s flooring looks brand new. They even covered up an area where a wall was. You would never know it wasn't all one flush flooring. They had incredible dust free sanding so no icky particles floating around. Jeff also gave perfect instructions on when to walk on, set furniture and rugs and also when and what to clean the floors with. I will follow the instructions meticulously to kept them looking as perfect as they made them.Posted on GoogleTrustindex verifies that the original source of the review is Google. Very happy with the wood floor replacement in my kitchen. Jeremy, Jason and Ben did a great job. From contacting Jeff online to having a finished floor took a little over a month. Everyone was great about updating me with days and times when parts of the project would be done.Posted on GoogleTrustindex verifies that the original source of the review is Google. It was a pleasure working with Jeff from start to finish. Communication is timely. The in person quote was quick and competitive. Seeing stain samples on our floor helped tremendously, something he did as soon as possible. His service stands out with his experience and long term crew of employees. He and his team was able to get our 1800 sqft home completely sanded, stained, and sealed in 1 week. It turned out beautifully, and the sections that were previously missing wood now look perfectly seamless.Posted on GoogleTrustindex verifies that the original source of the review is Google. We had a flooring refinishing project scheduled and discovered an unexpected repair issue the day before work was set to begin. Jeff came out late that evening to evaluate the problem and walk us through practical solutions so our timeline wouldn’t be impacted. He was incredibly flexible, adjusting his schedule and resources to complete the repair and refinish the floors without delaying the project. The level of responsiveness and commitment to keeping things on track truly exceeded our expectations.Posted on GoogleTrustindex verifies that the original source of the review is Google. Imperial Wood Floors refinished my 25 year old wood floor in great room. In the process they lightened it from original color and put down extra coat on high traffic area. It looks beautiful. I'm pleased with their work.Posted on GoogleTrustindex verifies that the original source of the review is Google. Jeff at Imperial Wood Floors did a phenomenal job on refinishing some very stained and nasty looking floors. The cost was very reasonable. I would highly recommend Imperial Wood Floors.Posted on GoogleTrustindex verifies that the original source of the review is Google. I am delighted with how the floors turned out!! Each room had a large stain in it. They came out with no extra work requirded! The floors are Beautiful!